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Algemene Voorwaarden

By ordering an article at ArteLocoFab, you accept these terms and conditions.

1. Contact

Belikstraat 103, 3550 Heusden-Zolder BE
+32 499 759896 (from Monday - Friday 19.00-21.00 hour)
VAT: BE 0828.635.267


2. Product information and prices

All our prices are in Euros and include VAT
. We put a lot of effort and attention in the correct display of prices, models, types, measures, colours, …
However, if mistakes were made, we have the right not to deliver these articles.
In this case, you will receive a message and the correct information.


3. Confirmation

After placing your order, you will receive a confirmation e-mail with the order details.


4. Shipping

If the payment is successful, we ship your package.
The jewels are safely sent with Track & Trace by mainly DPD, bpost, PostNL, UPS, GLS, TNT.
Delivery period is from 2 weeks to a maximum of 6 weeks.


We aim to deliver your order within the number of weeks shown for your country or region below.
Belgium, Netherlands – orders will be delivered within 2-4 weeks.
Rest of Europe – orders will be delivered within 2-6 weeks.
World – orders will be delivered within 2-6 weeks.


Shipping costs:

Europe 15 euro, outside Europe 30 euro.

Free worldwide shipping on orders over  299.00 euros.


If we cannot respect the delivery time for any reason an e-mail will be sent on time.

5. Returns

After delivery, you have the right to open the package and check your purchase.
However, goods must be returned unused, in their original packaging and with the paper security label still attached to the jewel if it was present when unpacking.
If the return doesn’t match with these terms, we will not exchange or refund your purchase.

If you want to return a jewel, please fill out the return form.
You have 30 calendar days to return your purchase from the date of receiving.

Only orders with clear deviation or damage within the shipping can be returned.

If we receive the goods in perfect condition, we will send you an e-voucher or refund its full value (shipping costs excl., unless the return is due to a wrong delivery) through the payment method that you originally selected.

Please note that ArteLocoFab commits to refund your purchase within 30 days.


This website is property of ArteLocoFab :


Belikstraat 103, 3550 Heusden-Zolder (Belgium)
+32 499 759896


VAT number: BE 0828.635.267


This privacy statement applies to the website

Collection, use and other processing of personal data


Statistical information

With each visit to the website, various data and log files are collected about you, such as your IP address, your location, date and duration of your visit, the website from which you are redirected, your browser, your operating system, your surfing behavior on the website and the pages you visit.

This data is used exclusively for statistical purposes and to analyze and optimize the functioning and use of the website.

Customer information

From the moment your use of the website is no longer limited to collecting information and when you use features such as:
• ask a question via the contact form
• buy a product via the webshop
additional data is requested and/or collected.

That data is usually limited to the following:
• Name
• E-mail address
• Address
• Phone number
• Company name and number if needed

That data is used:
• to process your order correctly;
• to properly handle and answer your question, comment or request;
• to collect statistical information and make trend analyses
  for marketing goals
• to send you newsletters and personalized marketing via email.

Right of access, adaptation and correction

As provided by privacy law, you can access, edit, correct or delete your personal data at any time free of charge.
You can also opt out of having your data collected for marketing purposes.
All you need to do is contact ArteLocoFab, see contact details above.

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